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Antique Beauty Formula

Yes. Pregnant women can use Sheng Yuan Herbs all products as they do not contain alcohol, retinoic acid, and any toxic ingredients. Sheng Yuan Herbs ensures all products are free of pesticide residues, with heavy metal testing complying with national standards. Since the constitution may change during pregnancy, it is suggested that you consult your doctor about the suitability of ingredients.

It is recommended that you follow the instructions of your doctor for laser treatment aftercare. Please stop using Empress Cixi Radiance/Brightening Mask and Soap until the wound heals.

Yes. Empress Cixi Radiance/Brightening Mask is created from royal anti-aging beauty formula, and it is normal to have a mild tingling during use or temporary redness after use due to activation of meridians. If skin discomfort persists, please stop using and consult a dermatologist or a Chinese medical doctor.

The Empress Cixi Radiance/Brightening Mask is created from royal anti-aging beauty formula exclusively customized by Sheng Yuan Pharmacy. The ancient receipt is prepared by following the traditional processing methods using premium herbs, and premium herbs come with strong botanical scent. Sheng Yuan Herbs ensures all products are free of pesticide residues, with heavy metal testing complying with national standards.

Herbal Essence Oil

Yes. Sheng Yuan Herbs Insect Repellent is made of several natural herbal essential oils. It is certified for not containing DEET or 202 chemical pesticides and poisons, alcohol, camphor oil, capsicum oil or other allergenic ingredients. No preservatives. No toxic ingredients. No chemical additives.

Free Samples & Ordering

Please click “CIXI MASK 10ML SAMPLE >” at the top of the homepage of the official website, and fill out information. After receiving your confirmation email reply, we will send you free samples. One mobile phone number and one Email account are eligible for one set of free samples. $3.5USD will be charged for international shipping of samples while domestic delivery is free of charge.

Yes. The shipping fee for overseas shipment of samples is deductible. $3.5USD can be deducted when you buy the Empress Cixi Radiance/Brightening Mask for the first time.

We will email you a valid discount code. You can get a discount of $3.5USD if you buy the Empress Cixi Radiance/Brightening Mask within the period of validity.

Sheng Yuan Herbs products are available through the following channels:

  • Sheng Yuan Herbs official website: www.sheng-yuan.com
  • Sheng Yuan Pharmacy: No.181, Nanjing W. Rd., Datong Dist., Taipei City, Taiwan

International shipments are delivered by Taiwan post service. Orders of $200USD or above are eligible for free international delivery, and shipping fee of $10USD will be charged for orders less than $200USD.

Orders from Taiwan’s offshore islands are delivered by Taiwan post service. Orders of $35USD or above are eligible for free domestic delivery, and shipping fee of $3USD will be charged for orders less than $35USD.

Domestic shipments are delivered by Taiwan post service. Orders of $35USD or above are eligible for free domestic delivery, and shipping fee of $3USD will be charged for orders less than $35USD.

International shipments are delivered by Taiwan post service. Orders of $200USD or above are eligible for free international delivery, and shipping fee of $10USD will be charged for orders less than $200USD.

Returns & Exchanges

According to the Consumer Protection Act, consumers doing online shopping are entitled to a seven-day grace period upon arrival of goods. In case of any of the following situations, please contact us within the 7-day grace period at h.service@sheng-yuan.com. We will have someone to serve you for returns and exchanges, and you will be asked to return the goods to our company together with complete packaging, relevant gifts and documents. Goods may be returned and exchanged in the following circumstances:

  1. When goods are damaged in transit
  2. The goods received are not consistent with the goods ordered
  3. When the product is defective or damaged by other non-consumer factors

According to the Consumer Protection Act, consumers doing online shopping are entitled to a seven-day grace period upon arrival of goods. No return or exchange of goods is allowed under the following circumstances:

  1. When missing the 7-day grace period (Attention! The grace period is not trial period)
  2. When the product has been opened or its packaging is incomplete. Due to personal hygiene factors, the returned goods must be completely new and fully packaged (including internal and external packaging accessories and gifts)
  3. When the product is dirty or damaged due to human factors
  4. When invoices or activity gifts are not sent back

After receiving the returned goods, we will confirm whether the goods are fully packaged and correct, and whether there are relevant gifts and documents. It will take about 7 business days to process the refund after the confirmation. For any more questions, please contact us at h.service@sheng-yuan.com. We will have someone to serve you.

Not finding the help you need?

+866 (02) 2555-5070 – (Monday – Friday) 9 to 21 (GMT+8)

Weekends and holidays from 9:00 am to 6:00 pm